REWARDS TERMS & CONDITIONS
Effective Date: 01/01/2025
Last Updated: 01/01/2025
These Rewards Program Terms and Conditions (“Terms”) govern participation in the Fully Loaded Hitting, LLC Rewards Program (“Program”). By participating, you agree to comply with these Terms and Conditions.
​
1. Enrollment & Eligibility
1.1 New clients are automatically enrolled in the Program after their first paid appointment. If a client does not wish to participate, they may request to opt out by emailing fullyloadedhitting@gmail.com with the subject line 'Opt Out of Rewards Program’.
1.2 Membership is limited to individual clients and cannot be transferred or shared.
1.3 Fully Loaded Hitting reserves the right to modify or terminate memberships at its discretion.
1.4 Participants must be at least 18 years of age or have a parent or guardian’s consent to participate in the Program.
2. Membership Tiers
2.1 The Program consists of two standard membership tiers: Diamond and Double Diamond.
2.2 Tier placement is determined by missed sessions and other qualifying actions.
2.3 Fully Loaded Hitting reserves the right to modify tier eligibility and benefits at any time.
2.4 For full details on tier benefits and eligibility requirements, please visit our Reward Tiers & Perks page.
3. Earning Reward Points
3.1 Points are earned through paid hitting, pitching, and fielding lessons only.
3.2 No points are awarded for missed appointments or free lessons earned through referrals.
3.3 Points are added to the member’s account after successful payment processing.
3.4 Fully Loaded Hitting may offer Double Point Days at its sole discretion.
3.5 Members must report any discrepancies in their point balance within 30 days of the transaction date. Fully Loaded Hitting’s records will be considered final in resolving disputes.
​
4. Referral Rewards
4.1 Referral rewards are issued in the form of a free lesson after the referred client completes and fully pays for their first session, provided that the payment is not refunded or disputed.
4.2 Each referring member may earn an unlimited number of referral rewards per calendar year; however, they may only receive one referral reward per successfully referred client. The same referred client cannot be counted multiple times for additional rewards.
4.3 To claim referral rewards, the referring member or the referred client must notify Fully Loaded Hitting within 28 days of the first paid appointment.
5. Redeeming Rewards
5.1 Points cannot be partially redeemed; members must accumulate 1,200 points to qualify for a reward.
5.2 Once a member reaches 1,200 points, they qualify for a reward such as a discount on a lesson (up to 50% off), as determined by Fully Loaded Hitting. Rewards are automatically applied to the member’s next eligible appointment.
5.3 Reward points have no cash value and cannot be exchanged or transferred.
5.4 Rewards are subject to availability and may be substituted with an equivalent alternative at Fully Loaded Hitting’s discretion.
6. Program Timeline & Expiration
6.1 Members can accumulate points and earn rewards from January 1 to December 31 each calendar year.
6.2 All unused points expire on December 31 and reset on January 1 of the following year.
7. Managing Rewards
7.1 Members can check their point balance at any time through their Vagaro account.
7.2 Fully Loaded Hitting reserves the right to adjust points, rewards, or Program rules at any time.
8. Program Modifications & Termination
8.1 Fully Loaded Hitting may update, modify, or terminate the Program at any time, with or without notice.
8.2 Continued participation in the Program following any changes constitutes acceptance of the updated Terms.
9. Limitation of Liability
9.1 Fully Loaded Hitting is not responsible for technical errors, lost points, system malfunctions, or any inability to operate the Program due to events beyond its control, including but not limited to natural disasters, government actions, or third-party service failures.
9.2 The Program is provided "as is" without any guarantees or warranties.
10. Fraud Prevention
10.1 Fully Loaded Hitting reserves the right to investigate and take action against suspected abuse, fraud, or manipulation of the Rewards Program. This includes but is not limited to: creating fake accounts, falsifying referrals, or exploiting system errors. Any violations may result in the forfeiture of earned points and termination from the Program.
10.2 Any disputes must be resolved through binding arbitration in Arkansas, conducted under the rules of the American Arbitration Association, or in small claims court, as permitted by law.
11. Governing Law
11.1 These Terms are governed by the laws of Arkansas, United States.
11.2 Any disputes must be resolved through binding arbitration or small claims court, as permitted by law.
12. Privacy
Participation in the Program may involve sharing personal information. Fully Loaded Hitting will handle this information in accordance with its Privacy Policy, available upon request at fullyloadedhitting@gmail.com.
13. Contact Information
For questions about the Fully Loaded Hitting Rewards Program, please contact:
Email: fullyloadedhitting@gmail.com.
​
​
​